This Privacy Policy describes how we collect, use, and share information about you when you use our website and services.
Information We Collect
We collect information you provide directly to us, such as:
- Account information (name, email address, password)
- Profile information (company name, job title)
- Payment information (processed by our payment provider)
- Communications (support requests, feedback)
- Status page content you create
Automatically Collected Information
When you use our services, we automatically collect:
- Log data (IP address, browser type, pages visited)
- Device information (device type, operating system)
- Usage information (features used, actions taken)
- Cookies and similar technologies
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices and support messages
- Respond to your comments and questions
- Analyze usage patterns to improve user experience
- Protect against fraud and abuse
Information Sharing
We do not sell your personal information. We may share your information with:
- Service providers who assist in our operations
- Professional advisors (lawyers, accountants)
- Law enforcement when required by law
- Other parties with your consent
Data Retention
We retain your information for as long as your account is active or as needed to provide services. We may retain certain information for legitimate business purposes or as required by law.
Security
We implement appropriate technical and organizational measures to protect your personal information. This includes encryption, access controls, and regular security assessments.
Your Rights
Depending on your location, you may have rights to:
- Access your personal information
- Correct inaccurate information
- Delete your information
- Object to processing
- Data portability
- Withdraw consent
Cookies
We use cookies and similar technologies to remember your preferences, understand how you use our services, and improve your experience. You can control cookies through your browser settings.
International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy, please contact us at privacy@atstatus.eu.